Meet the All new SmartSoft User Guide
We’ve recently taken the time to update our user guide to help you find the answers to your frequently asked questions.
Our User Guide can be accessed through the home dashboard when you log into Smartsoft by clicking on the ‘Help’ icon in the top right menu.
Image description. A screenshot of the Smartfsoft dashboard Menu. A blue background with a green button which says ‘help’, a blue button with the word ‘settings’ on it and a red button which says ‘Sign Out’. The user guide is accessed through the green ‘help’ button.
When you click on the help button you will be taken to the new user guide page which looks like the image below!
Here you can search through topics to find the answers which you are looking for. It is divided into eleven areas of expertise.
- Moving Documents
- Entering Documents
- Searching for Documents
- Editing and updating entries
- Borrowing Documents
- Destruction
- Users & Accounts
- Managing Departments & Categories
- Security Features
- FAQ
- All articles.
These articles are simple and easy to follow and should be able to help you with most of your questions and queries. But of course if you are really stumped and in need of assistance you can always get in touch with our customer service team via phone or email.
Call Us: 1300 889 837
Email Us: info@smartrecordsgroup.com.au
